Why do I have to fix the pipes and/or leaks in my yard? Isn't that the utilities responsibility?
We are responsible for the main line all the way to the curb stop. The customer is responsible from the curb stop to the residence and all problems that stem from there.

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1. When is my water/sewer bill due?
2. Why is my bill so high?
3. How much is the late fee and can it be waived?
4. My neighbor's bill is not as high as mine?
5. Why don't I have any water?
6. Why do I have to fix the pipes and/or leaks in my yard? Isn't that the utilities responsibility?
7. How can I find out what's in my water?
8. Why do I have brown water?
9. What forms of payment do you accept?
10. Will I be charged for water/sewer when I fill my pool?